Our swim school is Qualitop certified and recognized by numerous health insurance providers. This means, depending on your insurance plan, a portion of the course fees may be reimbursed. Please check with your health insurance provider for specific details.
By registering, you accept Swimatic’s General Terms and Conditions as well as any course-specific booking policies.
Registration is conducted exclusively via online registration and is binding. A valid first and last name, as well as a complete postal address, are required for registration. The registration applies only to the selected course and is non-transferable.
By agreement, payment can be made by invoice or in cash on site. The full invoice amount must be paid within 14 days of the invoice date, but always before the course begins. If the invoice is not paid within the specified period, a first reminder with a CHF 15 reminder fee will follow. A second reminder will be sent 14 days later with an additional CHF 15 reminder fee.
If a booked course cannot be attended, written cancellation must be sent to Swimatic. Non-payment or absence does not count as cancellation.
*Crawl courses, weekend courses, beginner swimming courses
** Private, semi-private lessons, small group training, video analysis, open water introduction course
*** Swimming holidays
**** Training groups at Hallenbad City, Hallenbad Leimbach, Freibad Letzigraben
If the cancellation occurs 14 to 8 calendar days before the course starts, 50% of the course fee must be paid.
If the cancellation occurs 7 or fewer calendar days before the course starts, 100% of the course fee must be paid.
In case of illness, upon presentation of a medical certificate, participation can be transferred to the next available course date.
The medical certificate must be sent to Swimatic within 3 days after the cancellation.
A refund of the course fee is not possible. Thank you for your understanding.
If the cancellation occurs less than 48 hours before the course starts, 100% of the course fee must be paid.
If the cancellation occurs more than 48 hours before the course starts, no course fees will be charged.
In case of illness, upon presentation of a medical certificate, a refund for the missed lessons will be granted.
The medical certificate must be sent to Swimatic within 3 days after the cancellation.
Waiting time:
If participants arrive more than 15 minutes late at the meeting point, the course/lesson will be canceled and the full course fee must be paid.
If the cancellation occurs 43 or more calendar days before the arrival date, 0% of the course fee must be paid.
If the cancellation occurs 42 to 27 calendar days before the arrival date, 50% of the course fee must be paid.
If the cancellation occurs 26 to 0 calendar days before the arrival date, 100% of the course fee must be paid.
Trainings missed due to holidays, military service, business trips, or similar reasons do not entitle participants to make-up sessions or course fee reductions.
For organizational reasons, individual courses/sessions may be rescheduled. Affected participants will be informed in time.
Participants are responsible for their own insurance coverage (illness, accident, liability, cancellation, etc.). Swimatic assumes no liability for any kind of damage that may occur during the offered courses.
Swimatic reserves the right to publish photos and media content from courses, sessions, and training without the participants’ explicit consent. If a participant does not agree, they must notify Swimatic by email.
For the purposes of this policy, “Swimatic” or “the Swimatic platform” refers to the Swimatic booking, scheduling, and calendar synchronization system, including its Google Calendar integration and all internal software components used to operate these functions.
The Swimatic platform may access Google user data only after explicit user consent is granted via Google OAuth authentication.
This access is limited to what is strictly necessary to provide booking and calendar synchronization functionality.
Depending on the user’s configuration, the Swimatic platform may access the following Google user data:
The Swimatic platform does not access Google Contacts, Google Drive content, Gmail data, or other Google services.
Google user data is processed exclusively for the following purposes:
Google user data is not used for advertising, marketing, profiling, or analytics beyond operational necessity.
Google user data is handled in accordance with GDPR principles of data minimization and security:
Google user data is not sold, rented, or shared with third parties.
Data may be processed by technical infrastructure providers acting solely as data processors on behalf ofSwimatic and bound by GDPR-compliant Data Processing Agreements.
Google user data is retained only for as long as the user maintains an active Google account connection.
Deletion requests are handled without undue delay and in accordance with GDPR requirements.
Users may revoke Google account access at any time:
Once access is revoked, synchronization with Google services ceases immediately.
The processing of Google user data complies with:
Google APIs are activated only where valid consent is obtained and required.
The use of analytics and tracking services (e.g. Google Analytics 4 via Google Tag Manager) operates independently from the Swimatic platform’s Google API integrations. These services are used solely for technical analysis, reach measurement, and website optimization and do not process Google API user data. The collection and processing of analytics and tracking data occur only on the basis of valid user consent via the implemented consent management tool (CookieLawInfo / CookieYes) and are described separately in the Privacy Policy.
Swiss law applies to all legal relationships with Swimatic. Jurisdiction is Zurich.
Course Registration
Course Confirmation and Invoice
Payment Terms
Course Cancellation
Safety and Responsibility
Absences
Pool Access
Hygiene
Illness / Instructor Absence
Photography and Filming
Insurance and Liability
Force Majeure