Our swim school is Qualitop certified and recognized by numerous health insurance providers. This means, depending on your insurance plan, a portion of the course fees may be reimbursed. Please check with your health insurance provider for specific details.
By registering, you accept the General Terms and Conditions as well as any course-specific booking conditions. Registration can be made via online form or by email. A valid first and last name and postal address are required for registration. The registration is binding and applies only to the respective course. The course spot is guaranteed once Swimatic (Csoke Swimatic EF) has confirmed participation in writing.
For swim holidays / training camps, the registration is only valid after a minimum deposit of 30% of the invoice amount.
By agreement, payment can be made by invoice or in cash on site.
The full invoice amount must be paid within 14 days of the invoice date, but always before the course begins.
If the invoice is not paid within the specified period, a first reminder with a CHF 15 reminder fee will follow. A second reminder will be sent 14 days later with an additional CHF 15 reminder fee.
If a booked course cannot be attended, written cancellation must be sent to Swimatic.
Non-payment or absence does not count as cancellation.
• If cancellation is received 14 to 8 calendar days before the course start, 50% of the course fee must be paid.
• If cancellation is received 7 or fewer calendar days before the course start, 100% of the course fee must be paid.
• In case of illness and with a doctor’s certificate, course participation can be transferred to the next available date.
The certificate must be sent to Swimatic within 3 days of cancellation.
• If cancellation is received less than 48 hours before the course start, 100% of the course fee must be paid.
• If cancellation is received more than 48 hours in advance, there is no charge.
In case of illness and with a doctor’s certificate, missed sessions will be refunded.
The certificate must be submitted to Swimatic within 3 days of cancellation.
If participants arrive more than 15 minutes late to the meeting point, the course/session will be canceled and the full fee must be paid.
• Cancellation 43+ calendar days before arrival: 0% fee
• Cancellation 42–27 calendar days before arrival: 50% fee
• Cancellation 26–0 calendar days before arrival: 100% fee
Missed courses/sessions due to vacations, military service, business trips, etc. do not entitle the participant to a make-up session or fee reduction.
For organizational reasons, individual courses/sessions may be rescheduled. Affected participants will be informed in time.
Participants are responsible for their own insurance coverage (illness, accident, liability, cancellation, etc.). Swimatic assumes no liability for any kind of damage that may occur during the offered courses.
Swimatic reserves the right to publish photos and media content from courses, sessions, and training without the participants’ explicit consent. If a participant does not agree, they must notify Swimatic by email.
Swiss law applies to all legal relationships with Swimatic. Jurisdiction is Zurich.